CRO Manager responsible for enhancing customer journeys and conversion rates at proSenio GmbH. Focusing on data - driven improvements and collaboration across teams in a hybrid environment.
About the role
- Staff Product Designer leading design for GlossGenius' Core product area, focused on empowering beauty and wellness businesses with reliable tools.
Responsibilities
- Own the entire design process, from strategy to execution, of your product area
- Work on the user experience across Core product features within the GlossGenius app
- Own the end-to-end process for solving UX/UI design problems: ideate, conceptualize, test, and refine
- Construct user flows, wireframes, and prototypes that effectively communicate design concepts
- Lead user interviews to better understand customer needs to help inform the product design strategy
- Collaborate with cross-functional teams of product managers, software and QA engineers, customer success managers, and marketers to design intuitive and engaging user experiences for GlossGenius' customers
- Deliver products that are recognized as the best in the industry by understanding GlossGenius’s strategic and competitive position
- Take initiative in thinking of new ways our users can interact with GlossGenius
Requirements
- 7+ years of experience in a Product Design/UX/UI or related role; prior experience designing booking platforms, scheduling tools, team management, or financial/payment products is a strong plus
- Demonstrated experience with sketching, wireframes, visual design, and prototyping for product experiences
- Experience with advanced prototyping tools (e.g. Principle, Framer, Sketch, Figma, InVision)
- Proven experience leveraging AI tools to shape design strategy and deliver impactful AI-driven experiences
- Passion for empowering small business owners to be successful; possess a high level of empathy for our customers and a strong desire to deeply understand their needs
- Experience navigating ambiguous high-growth, fast-paced product-driven environments
Benefits
- Flexible PTO
- Competitive health & dental insurance options, with premiums partially covered by GG
- Fertility and adoption benefits via Carrot and Kindbody
- Generous, fully-paid parental leave policy
- 401k benefit - employees are eligible to contribute starting day 1 of employment
- Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
- Pre-tax commuter benefits
- Dependent Care FSA
- Team Bonding: As a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year
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