Project Manager overseeing technology and business projects in retail and telecommunications sectors. Leading cross-functional teams and implementing continuous improvement methodologies in a hybrid work environment.
Responsibilities
Plan, coordinate, and monitor technology and business projects focused on retail and telecom, ensuring value delivery and adherence to timelines, budgets, and quality;
Map existing processes and propose continuous improvements, applying methodologies such as Lean, Six Sigma, Kaizen, or equivalents;
Work collaboratively with IT, operations, commercial, and customer service teams, fostering synergy and engagement across teams;
Manage performance indicators (KPIs) and report results to senior leadership;
Identify opportunities for cost optimization and increased operational efficiency;
Promote a culture of continuous improvement within the organization.
Requirements
Bachelor's degree in Business Administration, Engineering, Information Technology, or related fields;
Experience in technology and business projects focused on retail and telecom;
Experience in process mapping and Lean Six Sigma methodology;
Experience in stakeholder management;
Postgraduate degree or MBA in Project Management, Process Management, or Innovation is desirable;
PMP, Scrum Master, or Lean Six Sigma Green/Black Belt certification is a strong plus;
Practical knowledge of Agile and traditional (Waterfall) methodologies;
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