Responsible for quality improvement and process enhancement in financial products at Banco Daycoval. Collaborating with multiple departments to reduce complaints and improve customer experience.
About the role
- Content Data Analyst supporting data management and quality initiatives for GHX master catalog. Collaborating with cross-functional teams to drive efficiencies and improve data integrity.
Responsibilities
- Manages and maintains database based on defined standards relative to Medical Surgical devices and supplies to ensure data quality for the GHX customer base
- Performs complex ad hoc queries on multiple large data sets to identify data issues and initiate corrective action
- Gathers and interprets data to propose actionable plans and solutions to drive process efficiencies
- Manages the planning and development of design and procedures for metrics reporting
- Contributes to the development of standards, processes, and procedures that support Content Operations goals and objectives
- Collaborate with Clinical Data Specialists to implement processes and report-based applications to increase data management efficiency and quality
- Produces and maintains process documentation related to relevant work activities
- Works closely with Product Management, Development and other Cross-Functional teams providing timely feedback for requirements supporting Operational needs
- Acts as technical liaison to data platform Technology teams by developing extensive knowledge of the data architecture
- Coordinates and facilitates professional relationships with internal and external subject matter experts to serve as provider/supplier advocate in relation to medical product data quality
Requirements
- Bachelor's degree or equivalent work experience in Information Systems, preferably in a healthcare-related discipline
- Minimum 2+ years’ experience in Data Quality Assurance, Data Management, Healthcare supply chain or related field
- Advanced SQL proficiency for data querying and analysis
- Advanced MS Excel proficiency
- Strong analytical skills in interpreting various data sets
- Able/willing to travel up to 15% annually
Benefits
- health, vision, and dental insurance
- accident and life insurance
- 401k matching
- paid-time off
- education reimbursement
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