Manager, Decision Science leveraging data expertise and statistical principles at Travelers. Driving business strategies through actionable insights and relationship building across departments.
About the role
- Manager overseeing Social Work services, providing management direction and advocacy in GGRC's San Mateo office. Requires leadership and experience in a dynamic environment.
Responsibilities
- Management of Regional Center Services to Individuals and Families
- Define and monitor expectations of staff
- Direct staff the delivery of clinical and social work services
- Interpret policy within agency guidelines
- Oversee synchronization activities between social work staff and Community Services
- Represent the agency in informal hearings as requested
- Draft and implement internal procedures
- Manage the POS function for local office
- Oversee coordination of premises issues
- Interface with those served, service providers, and staff
- Continuously assess current processes and procedures
- Collect all documented procedures and document unwritten procedures
- Develop and apply tools to assess the impact of processes and procedures
- Document areas in need of improvement
- Provide leadership at the County level
- Oversee the hiring and supervision of social work staff
- Manage workflow and staff time/work coverage
- Hold regular staff meetings
- Provide leadership to enable staff to efficiently utilize time and resources
- Oversee the hiring and management of office assistant staff
- Recommend specific training for staff
- Ensure regular performance evaluations are given
- Coordinate with peers to collect data on success
- Exemplify and articulate Agency’s strategies and performance standards
- Inform staff on the County Office’s performance success
- Ensure services comply with the state and agency requirements
- Act as community liaison and agency representative
- Make recommendations for training for providers and those served
- Conduct research for and make recommendations regarding agreements with other community organizations
- Participate in special projects and assist with additional tasks
- Maintain all client information as confidential
Requirements
- Master’s degree in Social Work or related human services field
- Leadership experience within Regional Center may be a substitute for Master’s degree requirement
- Graduate degree in Management, Human Services with emphasis in Management or equivalent preferred
- Significant course work towards a graduate degree in management and/or business administration may be considered
- 5+ years’ work experience in dynamic organizations, or non-profits
- 3+ years of management/leadership experience in a Human Services or related field
- Previous work experience in a Regional Center preferred
- Ability to influence change within the team
- Ability to negotiate and to interface at all levels
- Ability to provide analytical thinking principles
- Ability to develop standard business written communications
- Ability to convey complex information and ideas clearly
- Ability to develop and deliver presentations
- Ability to operate basic office equipment
- Basic familiarity with MS Word®, MS Excel®, MS PowerPoint®, MS Outlook®
- Ability to interpret and apply a variety of legal requirements and policy standards
- Ability to prepare statistical and narrative reports
- Knowledge of the principles of advocacy and community organization
- Ability to effectively run meetings
- Strong time management skills for self and others
Benefits
- Medical and Dental benefits with a generous employer contribution
- Additional employer paid Life, Disability and Vision coverage
- 10% employer contribution to a 403(b) retirement account
- 13 vacation days
- 15 sick days
- 11 paid holidays
- 6 personal holidays
- Up to 5 paid days for continuing education
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