Hybrid Director – Regional Center Services

at Golden Gate Regional Center (GGRC)

• Job title: Director – Regional Center Services
• Job type: Full Time
• Experience level: Lead
• Salary: $128,167 - $153,800 per year
• Degree requirement: Postgraduate Degree
• Location requirements: Hybrid, San Francisco, United States

About the role

• Director for Regional Center Services leading case management efforts for a regional center in California. Overseeing staff, ensuring compliance, and providing community outreach and consultation.

Responsibilities

• Oversees all Social Work activities including Lanterman Services (for ages 3 and older) and the Self-determination Program.
• Serves as a member of the Management Advisory Committee, contributing to agency-wide strategic and operations decision making.
• Coordinates with Executive Director, Department Directors, and other key staff on all aspects of case management for individuals served by the regional center who are 3 years old and older.
• Informs organizational restructuring decisions based on growth in those served, their evolving needs and developments in service options.
• Assesses, reviews, and approves funding requests, ensuring alignment with GGRC policies and Purchase of Service Guidelines.
• Models, practices and teaches Person Centered Thinking, Planning and Action.
• Reviews changes in statutes, regulations, Department of Developmental Services (DDS) Directives and best and promising practices and leads efforts to implement and streamline responses to these changes.
• Coordinates and oversees the on-call coverage for the Regional Center Services.
• Interview, Hire, Train, and Supervise staff
• Provide staff with guidance and feedback on performance
• Hold regular group, department, and individual staff meetings to disseminate information and provide opportunities for feedback on operations
• Manage workflow ensuring individual and Department goals are being met
• Assure the development and implementation of in-service and leadership training for case management staff
• Develops and maintains metrics for development, documentation and evaluation of the effectiveness of all case management services.
• Provide Leadership in the development and delivery of social work and case management service provided
• Represent the agency in community committees, efforts and planning groups, as appropriate
• Facilitate Community trainings and presentations
• Attend and participate in GGRC Public Meetings as requested and as appropriate.
• Maintain all client information as confidential in compliance with the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Lanterman Act

Requirements

• Master’s degree in social work or related human services field
• 10+ years post-graduate work with the developmentally disabled
• 5+ years in supervision at a social service or similar agency providing case management services
• 3+ years’ experience working in a Regional Center
• Written communication: ability to develop standard business communications, using proper grammar, spelling and punctuation
• Oral communication: ability to convey complex information and ideas in a clear, concise and professional manner
• Ability to operate basic office equipment, including scanners, copiers, faxes, phones
• Ability to lead large, multidisciplinary teams through complex organizational and regulatory changes.
• Ability to interpret and operationalize complex statutes, regulations, and DDS directives.
• Strong analytical and systems-thinking skills to assess trends and program effectiveness.
• Demonstrated proficiency with the office technology and productivity tools and data systems.
• Ability to interpret and apply a variety of legal requirements and policy standards
• Ability to prepare statistical and narrative reports
• Strong negotiation skills to balance organizational priorities while achieving effective outcomes.
• Knowledge of budgeting processes
• Knowledge of the social and developmental needs of the population served and community resources
• Knowledge of the principles of advocacy and community organization
• Knowledge of case management philosophies, techniques and procedures

Benefits

• Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage
• 10% employer contribution to a 403(b) retirement account to help you save for the future!
• 13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education