FG
Focus GroupIT Field Engineer
IT Technical Engineer responsible for providing installation and onsite customer support at Focus Group. Delivering high - quality service and troubleshooting network infrastructure issues in the Farnborough area.
About the role
- Contribute to the implementation of ADMS solutions utilizing the Software Suite
- Own technical deliverables during the entire lifecycle of the projects
- Engage throughout the full lifecycle of assigned projects, participating in decisions on architecture, design, and functionality
- Work closely with the client to understand their needs and develop strategies tailored to their organization through site assessments
- Responsible for go-live readiness and support as well as post-live checkups
- Developing in-depth knowledge of a technical discipline
- Use prior experience and acquired technical expertise to execute policy/strategy
Requirements
- Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Software Delivery Services)
- Strong oral and written communication skills
- Demonstrated ability to analyze and resolve problems
- Ability to document, plan, market, and execute programs
- Willingness to travel up to 30% to customer sites
Benefits
- Medical, dental, vision, and prescription drug coverage
- Access to Health Coach from GE Vernova
- Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan with company matching contributions
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability benefits
- Life insurance
- 12 paid holidays
- Permissive time off
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