Implementation Manager overseeing the full implementation process and building client relationships at Rundoo. Collaborating with teams to ensure client success in a hybrid work environment.
Responsibilities
Project manage the full implementation process, overseeing the journey of client integration with Rundoo
Build strong client relationships by understanding unique client needs and providing personalized support
Partner with sales development and customer success teams to ensure successful transitions and maximize client satisfaction
Requirements
Excellent communicator with a track record of building strong, consultative customer relationships
Experience in project management with exceptional attention to detail
Problem solver who can proactively address client challenges and troubleshoot issues
Ability to become an industry expert through working with clients, consulting with experts, and independent learning
Valid U.S. driver’s license
Comfortable with travel (maximum: 1-2x a month, 1-3 days at a time)
Work in our River North office in Chicago 4 days/week.
Benefits
Full medical, dental, and vision coverage (100% of premiums for you, 50% for dependents)
Payroll Implementation Specialist managing payroll solution setups and client support within HRIS platform for Asure Software. Ensuring accurate compliance and delivery with a focus on customer satisfaction.
Payroll Implementation Specialist managing the setup and deployment of payroll solutions within our HRIS platform. Collaborating with clients to ensure accurate payroll processing and compliance.
Software Implementation Specialist leading ONESOURCE Pagero implementations for global clients. Collaborating with teams and conducting product training while resolving client issues.
Manager III, Customer Engineer at Applied Materials responsible for overseeing customer engineers and maintaining customer relationships. Focusing on financial forecasting and management of various support plans.
Payroll & HR Implementation Specialist advising international clients on payroll systems and compliance in Denmark. Involves onboarding clients and collaborating with legal and finance teams.
Implementation Consultant managing healthcare client onboarding and operational processes at Commure. Collaborating across teams to ensure efficiency and client satisfaction while driving operational metrics.
Implementation Specialist leading SaaS implementation projects for Reward Gateway. Collaborating with clients and teams to enhance employee engagement and services.
Service Implementation Specialist delivering and provisioning mobile messaging services for Sinch clients worldwide. Supporting implementations and managing parallel cases in a structured operational environment.
IP Provisioning Customer Engineer at PCCW Global providing support for IP based services and collaborating with the Presales team for infrastructure solutions.