Responsable d'équipe de production gérant l'activité administrative chez GESTFORM, un prestataire de gestion documentaire. Supervisant le travail d'opérateurs administratifs et garantissant la satisfaction client.
Responsibilities
Manage a team of administrative operators
Lead administrative production activities
Conduct weekly quality meetings with the client
Monitor performance indicators
Implement regular activity reports
Requirements
At least 2 years' experience in team management
Experience in production management is a plus
Proficient with office software
Microsoft Office suite (especially Excel)
Ability to work autonomously with new software
Customer-service orientation and collaborative mindset
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