About the role

  • General Manager responsible for leading day-to-day operations of the Collision Center, ensuring customer satisfaction and meeting performance metrics. Overseeing team performance and maintaining professional standards.

Responsibilities

  • Providing an exceptional and successful customer experience
  • Leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures
  • Planning and implementing the daily operations of the Collision Center to meet KPI’s and insurance metrics
  • Coaching and empowering team members' performance and success
  • Promoting and maintaining the highest quality standards of professionalism
  • Managing the annual and monthly operating budget of the collision center
  • Monitoring and maintaining all A/P and A/R relating to the Collision Center
  • Conducting and coordinating daily production meetings/walks
  • Managing store capacity and leading all repair facility personnel

Requirements

  • Post-Secondary Education or equivalent
  • Proven leadership experience in a collision repair environment or similar role
  • Attention to detail and a high degree of accuracy
  • Ability to consistently demonstrate a successful client experience
  • Communicate clearly both verbally and in writing
  • Ability to motivate others utilizing effective coaching tools and management skills.

Benefits

  • Up to 80 hours of Paid Time Off Annually
  • 2 weeks of paid parental leave for Full Time employees who work a minimum of 30 hours per week
  • 6 paid holidays annually
  • Medical, Prescription Drug, Dental & Vision Insurance
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Additional Voluntary Life Insurance
  • Continuing Education Opportunities
  • Free prescription or non prescription safety glasses each year
  • Annual Voluntary Uniform Stipend

Job title

Collision General Manager

Job type

Experience level

Mid levelSenior

Salary

$72,000 - $104,000 per year

Degree requirement

Associate's Degree

Location requirements

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