Senior MCU System Engineer designing and developing MCU - based high - performance and zonal controllers for SDV at 42dot. Involves hardware abstraction and system optimization tasks.
About the role
- Senior System Engineer providing L1/L2 technical support to global employees. Focus on endpoint support using Jamf and Microsoft Intune with ticket management through Jira.
Responsibilities
- Provide first-line (L1/L2) technical support to global employees across regions
- Focus primarily on endpoint support using Jamf and Microsoft Intune
- Resolve common issues independently and escalate complex issues appropriately
- Support users across multiple time zones following defined coverage schedules
- Log, track, and manage tickets using Jira Service Management
- Deliver a professional, empathetic, and customer-focused support experience
- Assist the Group Lead with knowledge base creation and SOP improvements
Requirements
- 5-7 years of experience
- Experience providing IT help desk or desktop support
- Basic understanding of macOS and Windows operating systems
- Exposure to Jamf and/or Microsoft Intune (hands-on or foundational)
- Familiarity with ITSM tools, preferably Jira Service Management
- Basic understanding of networking concepts (Wi-Fi, VPN, connectivity issues)
- Experience with regional L2/L3 engineering teams
Benefits
- Personal growth – in leadership, commercial acumen and technical excellence
- To be part of a global, winning high growth organization – with a career path to match
- A vibrant, culture full of people passionate about transformation and making a difference - with a one team, collaborative ethos
- A competitive reward package that truly awards our top talent
- A chance to make a true impact on society and the planet
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Linux System Engineer at the Allen Institute managing IT infrastructure for scientific computing with over 400 servers. Deploying cloud services and engaging in lifecycle management.
Senior Developer working on One Identity Manager enhancements at DAFF. Engaging with stakeholders and delivering technical solutions.
Senior Developer enhancing One Identity Manager solutions for the Department of Agriculture, Fisheries and Forestry. Collaborating with stakeholders to implement custom solutions and integrations.
Senior Developer enhancing One Identity Manager solutions for the Department of Agriculture, Fisheries and Forestry. Involves application development, integrations, and leadership within IGA.
Senior OneID Application and Systems Developer improving identity management for the Department of Agriculture. Focusing on application development and integration within the One Identity Manager platform.
Systems Engineer maintaining infrastructure and systems for SMB clients at Centorrino Technologies. Providing level 3 support and mentoring junior team members in a hybrid work environment.
Systems Engineering Department Manager responsible for leading engineering teams at Northrop Grumman. Overseeing project performance and mentoring engineers across various disciplines in California or Alabama.
Manager Systems Engineer 2 at Northrop Grumman leading Reliability and Fault Diagnostics team. Overseeing technical leadership, mentoring, and cross - functional collaboration to drive improvements in engineering analysis.
AVP Systems Engineer IV overseeing and supporting infrastructure solutions at The Bancorp. Leading implementation efforts in cloud and on - premises environments as a technical expert.