As Area Sales Manager, you develop and implement sales strategies in Southern Germany. Collaborating with clients and ensuring quality product marketing and customer relations.
About the role
- Sales Program Front Line Manager responsible for managing service delivery and team development at Genpact. Transforming client-focused operations in a tech-driven environment.
Responsibilities
- Manage the day-to-day operations in accordance with requirements and SLAs.
- Prompt identification by investigating deviations and resolution of Service delivery issues including implementation of preventative measures.
- Provide exceptional people management, mentorship and career development to members of your team, achieve low attrition levels and high employee engagement
- Analytical bent of mind with the ability to root cause basis data and drive decisions
- Drive Operations teams to deliver continuous improvement and productivity/quality gains
- Flag and escalate business risks timely to the client/supervisor
- Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies
- Interact with site lead and/or SDLs to understand any business reporting, data analytics requirements on regular basis
- Drive performance management process based on the framework.
- Ensure that our clients receive the highest level of sales and operational customer service
- Liaise with cross-functional teams on structuring and executing operational and strategic services and programs
- Develop and implement best practices for client interaction, sales, and services.
Requirements
- Expert knowledge of social media, mobile apps, and digital and mobile marketing.
- Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
- Experience working in a sales or account management role with small businesses.
- Proven track record of reaching and exceeding sales goals.
- Strong communication and interpersonal skills, good at work under pressure.
- Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up
- High school diploma or bachelor’s degree
- Relevant years of marketing, brand advertising, media sales, and/or online advertising experience.
- Ability to perform well in a highly dynamic, rapidly changing environment.
- Creative, outside-the-box thinker and strategist.
- Excellent communication and presentation skills.
- A team player and collaborator
Benefits
- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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