Social Media Intern creating and analyzing digital content for Genesys' marketing campaigns. Collaborating with global teams to enhance brand visibility across social platforms.
Responsibilities
Support the planning and execution of organic social media content across key global platforms
Create and draft engaging social media copy, including content that amplifies employee voices and brand storytelling
Monitor social channels in real time to identify engagement opportunities and contribute to community interactions
Analyze social media performance metrics and surface insights that help improve content and campaign effectiveness
Participate in campaign planning sessions and help coordinate follow-ups across teams
Collaborate with marketing, content, and brand teams to support integrated campaign execution
Contribute fresh ideas during brainstorming sessions and help shape creative social strategies
Provide operational support that keeps social media programs running smoothly and efficiently
Requirements
Currently pursuing a Bachelor’s degree in Marketing, Business, Communications, or a related field
Strong written and verbal communication skills with attention to tone and audience
Genuine interest in social media, content creation, and digital marketing trends
Ability to take initiative while also collaborating effectively in a team environment
Strong organizational skills with attention to detail and the ability to manage multiple priorities
Proficiency in Microsoft Office or Google Workspace
Curiosity and willingness to explore tools, including AI, to improve productivity and creativity
Benefits
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
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