Hybrid Director, Web Engineering

Posted 4 hours ago

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About the role

  • Director of Web Engineering at Genesys overseeing enterprise web platform strategy and execution. Enhancing user experience, driving growth, and leading engineering teams.

Responsibilities

  • Driving the evolution of Genesys.com as a high-performance, globally scalable digital platform.
  • Shape how millions of users experience the Genesys brand, products, and customer engagement capabilities.
  • Own the end-to-end strategy, architecture, and execution of the enterprise web platform.
  • Ensure it delivers measurable impact across demand generation, customer experience, and brand engagement.
  • Lead modernization initiatives, introduce emerging technologies, and elevate platform performance.
  • Oversee hosting strategy, infrastructure performance, and CI/CD pipelines.
  • Strengthen platform security and governance and manage risk compliance requirements.
  • Lead and develop a global engineering organization, fostering technical excellence.

Requirements

  • 12+ years of experience in web development, including 5+ years leading engineering teams
  • Deep expertise in enterprise WordPress development, including custom themes, plugins, and large-scale implementations
  • Strong proficiency in PHP, JavaScript, HTML5, CSS, APIs, and modern web architectures
  • Demonstrated experience managing high-traffic, enterprise-level web platforms
  • Strong knowledge of hosting environments, DevOps practices, CI/CD pipelines, and release management
  • Expertise in performance optimization, caching strategies, CDN configuration, and Core Web Vitals
  • Experience implementing technical SEO and accessibility standards such as WCAG and ADA
  • Proven success leading distributed or global engineering teams

Benefits

  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments

Job title

Director, Web Engineering

Job type

Experience level

Lead

Salary

$164,900 - $290,100 per year

Degree requirement

No Education Requirement

Location requirements

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