Customer Care Representative processing calls and managing service tasks for Crown Equipment Corporation. Dispatching technicians and handling service billing in a fast - paced environment.
About the role
- Internship for IT Analyst assisting in digitization of processes while supporting customer needs. Join a global team focused on innovation and value creation.
Responsibilities
- Support a company in the digitization of processes
- Assist customers by providing project support, resources, and expertise
- Manage outsourcing of core processes in administrative/financial and Operations areas
- Verify and collect documents on the platform
- Conduct process analysis for operational improvements
- Adapt contracts based on needs and compliance
- Processing payment requests and invoicing support
- Conduct IT tests in development and production environments
- Provide customer support via calls and emails
Requirements
- Bachelor’s degree in Economics, Business Administration, Finance, or Law – completed or in progress
- Italian language required
- Good proficiency in Microsoft Office Excel and other MS Office applications
- Interest in the world of tax credit and B2B financing
Benefits
- Internship opportunity
- Support for company digitization processes
- Maximum flexibility and operability
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Care Rep responsible for processing calls and dispatching technicians. Supporting record maintenance and interdepartmental collaboration for Crown Equipment Corporation's customer care operations.
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