Hybrid Major Case Manager, Non-Medical

Posted 20 hours ago

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About the role

  • The SIU Non-Medical Major Case Manager oversees the investigation and resolution of complex, high-impact fraud cases within the Special Investigations Unit.
  • Manage and mentor a team of Major Case Investigators, ensuring adherence to SIU protocols and performance standards.
  • Direct investigations involving organized fraud rings, staged accidents, identity theft, and other high-severity schemes.
  • Coordinate with internal stakeholders (Claims, Legal, Compliance) and external agencies (NICB, law enforcement).
  • Conduct performance reviews and audits based on SIU Major Case guidelines and procedures.

Requirements

  • Minimum 5 years of SIU experience, with at least 2 years in a supervisory or managerial role.
  • Strong knowledge of insurance fraud schemes, investigative techniques, and legal processes.
  • Excellent leadership, communication, and decision-making skills.
  • Certifications such as CIFI, CPCU, or FCLS preferred.
  • Ability to manage sensitive information with discretion and integrity.

Benefits

  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
  • Financial benefits including market-competitive compensation.
  • A 401K savings plan vested from day one that offers a 6% match.
  • Performance and recognition-based incentives.
  • Tuition assistance.
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance.

Job title

Major Case Manager, Non-Medical

Job type

Experience level

Mid levelSenior

Salary

$109,675 - $172,200 per year

Degree requirement

Bachelor's Degree

Location requirements

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