Hybrid Biomedical Engineering Technician 3

at GE HealthCare

• Job title: Biomedical Engineering Technician 3
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, United States

About the role

• Biomedical Engineering Technician responsible for evaluating and repairing complex biomedical equipment for GE HealthCare. Ensuring service excellence and customer satisfaction while maintaining technical standards and compliance.

Responsibilities

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer's biomedical equipment
• Drives customer satisfaction through Service Excellence
• May function as a Site Leader
• Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections
• Maintain effective customer relations
• Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation
• Establish and engage in proactive daily communications with customers, ensuring resolution and proper follow-up
• Effectively communicate and partner with teammates and colleagues
• Implement GE/customer facility contract and support customer and business goals/objectives
• Lead, instruct, and assist technicians on basic and complex repairs/resolution
• Share on-call responsibility
• Ensure proper care of spares, tools, and test equipment
• Manage vendor's service delivery processes in compliance with GE policies
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment

Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering or related field
• Minimum 4 years of experience servicing medical equipment, or equivalent military education and experience
• High School Diploma/GED and a minimum 6 years of experience servicing medical equipment
• Proficiency in completing electronic documentation using technological tools (e.g., iPad, iPhone) and familiar with technological programs (e.g., Microsoft Office)
• Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership)
• Strong communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner
• Ability to work independently and as a team to implement solutions through problem solving
• Legal authorization to work in the U.S. is required

Benefits

• Competitive compensation
• Professional development
• Great work environment
• Career opportunities