Data Entry Clerk II at GDIT handling customer satisfaction reports for Arkansas Medicaid. Collaborating with teams to manage data accuracy and ensuring compliance with regulations.
Responsibilities
Collaborate with survey team to identify data discrepancies
Enter survey responses and customer information into company databases or survey management systems with high accuracy
Verify and validate data for completeness and consistency; promptly resolve discrepancies
Scan, organize, and maintain digital and physical survey records for easy access
Ensure secure handling of sensitive data in compliance with company and federal privacy regulations
Respond to customer or team inquiries regarding survey submissions
Assist in quality assurance processes, including data audits and reconciliations
Requirements
Education: High School Diploma/GED
Experience: 1+ years of related experience
Technical skills: Microsoft office, adobe
Benefits
Comprehensive benefits and wellness packages
401K with company match
Competitive pay and paid time off
Full flex work weeks where possible
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Job title
Data Entry Specialist – Customer Service Satisfaction Survey
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