Senior Data Processor analyzing market trends and consumer behavior. Processing data for actionable insights while collaborating with cross - functional teams and ensuring accuracy.
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Hybrid Data Entry Specialist – Customer Service Satisfaction Survey
Posted last month
About the role
- Data Entry Clerk II at GDIT handling customer satisfaction reports for Arkansas Medicaid. Collaborating with teams to manage data accuracy and ensuring compliance with regulations.
Responsibilities
- Collaborate with survey team to identify data discrepancies
- Enter survey responses and customer information into company databases or survey management systems with high accuracy
- Verify and validate data for completeness and consistency; promptly resolve discrepancies
- Scan, organize, and maintain digital and physical survey records for easy access
- Ensure secure handling of sensitive data in compliance with company and federal privacy regulations
- Respond to customer or team inquiries regarding survey submissions
- Assist in quality assurance processes, including data audits and reconciliations
Requirements
- Education: High School Diploma/GED
- Experience: 1+ years of related experience
- Technical skills: Microsoft office, adobe
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Full flex work weeks where possible
- Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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