Hybrid Quality Manager, Heat Pump Installations

Posted 3 weeks ago

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About the role

  • Quality Manager / Trainer enhancing installation standards for heat pump deployments with a focus on training and documentation. Collaborating with external partners for continuous improvement.

Responsibilities

  • Create, maintain and continuously develop training materials, technical guides and checklists for external plumbing, heating and HVAC installation partners
  • Document all relevant installation processes — practical, standardized and easy to understand
  • Use and, where appropriate, further develop a modern digital tool to train partner companies efficiently (e‑learning, onboarding platforms, video formats, etc.)
  • Deliver technical training (remote and on-site) for new teams and provide refresher training for existing contractors
  • Perform quality inspections of completed installations based on technical criteria — including on-site checks when required
  • Prepare qualitative feedback on installations for the respective partner teams
  • Feed these findings back into the training processes to drive continuous improvement
  • Work closely with Operations, Key Account Management and the Technical team to further develop our standards

Requirements

  • Completed vocational training in the plumbing/heating/HVAC field (e.g., heating, sanitary and air‑conditioning installer) — ideally with a master craftsman (Meister) qualification, technician training or an equivalent qualification
  • Practical experience in heat pump installation
  • A clear understanding of what high‑quality technical workmanship looks like — and how to lead others to achieve it
  • Technical affinity and experience using digital tools for knowledge transfer (e.g., Google Workspace, LMS, training videos, interactive training platforms)
  • Didactic aptitude, a structured working style and strong communication skills
  • Very good German language skills (C2); Eastern European languages are a plus

Benefits

  • Attractive compensation
  • Hybrid working: partial home office possible after onboarding
  • Laptop and company mobile phone
  • Modern, centrally located office in Berlin
  • Healthy, discounted lunch
  • Collegial team with a genuine learning and feedback culture
  • Training opportunities and long‑term development prospects
  • Freedom to shape your role in a forward‑looking company

Job title

Quality Manager, Heat Pump Installations

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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