Hybrid Benefits Manager

at Apex Service Partners

• Job title: Benefits Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Tampa, United States

About the role

• Benefits Manager overseeing administration and compliance of benefits for a national HVAC, plumbing, and electrical services company. Lead operations and ensure employee satisfaction in a corporate setting.

Responsibilities

• Manage daily benefit operations including enrollments, life-events, terminations, and COBRA.
• Oversee self-billing, carrier invoicing, and reconciliation for all benefit plans.
• Serve as the subject matter expert for benefit escalations, policy questions, and vendor coordination.
• Lead Open Enrollment planning, communications, testing, and execution.
• Support benefit transitions for acquired companies, including timelines, employee guidance, and system updates.
• Conduct regular audits to ensure data accuracy across HRIS, carrier files, and payroll.
• Maintain compliance with ACA, ERISA, HIPAA, and internal policies.
• Enhance processes to improve efficiency, reporting accuracy, and employee satisfaction.

Requirements

• 5+ years of benefits administration experience; corporate or multi‑location environment preferred.
• Strong knowledge of medical, dental, vision, FSA/HSA, retirement, and voluntary plans.
• Proficiency with HRIS/benefits platforms (ADP Workforce Now strongly preferred).
• Strong analytical skills, attention to detail, and process discipline.
• Excellent communication skills with the ability to support employees and leaders.
• Ability to thrive in a fast-paced, growth-oriented environment.

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options