Product Manager focused on AI models platform for healthcare startup Heidi. Collaborating with engineers and product teams to ensure quality and efficiency in model deployment.
About the role
- Product Manager driving Care Mode transformation for healthcare technology company Fullscript. Leading initiatives to engage patients and support practitioners through innovative product management.
Responsibilities
- Lead initiatives from discovery through launch, including problem framing, scope definition, PRDs, execution, and iteration.
- Drive focused, fast-paced delivery cadences with Design and Engineering—grooming, sequencing, and making tradeoffs with clarity.
- Translate big-picture strategy into practical, measurable product work that reinforces clinical credibility and drives patient follow-through.
- Ship early-stage Care Mode features like check-ins, nudges, plan reinforcement, and lightweight guidance frameworks.
- Support behavior change by designing experiences that reduce cognitive load, clarify next steps, and adapt to patient context.
- Define success metrics up front, and validate them post-launch using tools like Mixpanel and Looker.
- Partner with Analytics to build dashboards and run fast, lightweight learning loops that guide future iterations.
- Collaborate with Clinical, Product, and Practitioner teams to ensure new experiences are trusted, safe, and aligned across surfaces.
- Work with Marketing and Customer Success to support positioning, launch planning, and practitioner education.
Requirements
- 3–6 years of Product Management experience, with full ownership of feature delivery.
- Strong communication and writing skills—clear PRDs, good decisions, clean execution.
- Experience shipping mobile-first product experiences (native or responsive web).
- Comfort with product analytics and defining instrumentation.
- Familiarity with experimentation practices and launch safety (e.g., phased rollouts, kill switches).
- **Bonus if you have:**
- Background in healthcare or high-trust environments.
- Exposure to behavior change or habit-formation design patterns.
- Experience building digital coaching and engagement systems.
Benefits
- Generous PTO and competitive pay
- Fullscript’s RRSP match program for financial health
- Flexible benefits package and workplace wellness program
- Training budget and company-wide learning initiatives
- Discount on Fullscript catalog of products
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