Senior Product Manager responsible for AI - driven products in messaging and customer support at GM. Leading product strategy and execution for global AI solutions.
About the role
- Product Manager driving the core of peer-review platform at Frontiers. Seeking a strategic and hands-on individual to collaborate across Publishing Operations and Technology teams.
Responsibilities
- Own the product vision, roadmap, and execution for the Core team.
- Act as the primary point of contact for the core peer-review workflows and platform improvement initiatives within Publishing Operations.
- Work closely with the Research Integrity, Review Operations, and Production teams to deeply understand their processes, challenges, and needs.
- Partner with Product Managers of the core publishing platform to ensure seamless integration and data flow between systems.
- Translate operational requirements into clear user stories and collaborate with Salesforce & Tableau admins, developers, and other stakeholders to deliver solutions.
- Coordinate product launch with our Publishing Operations counterpart ensuring effective delivery of your work without negatively impacting operations.
- Monitor platform performance, gather user feedback, and continuously iterate to improve the user experience.
- Ensure data integrity, automation quality, and platform stability.
Requirements
- Proven experience as a Product Manager, or Product Owner on software applications.
- Strong stakeholder management skill and ability to federate through strong rationale and collaboration.
- Demonstrated technical skills especially on workflows and architecture.
- Strong analytical skills and prior experience in this area – demonstrated ability to drive insights from data.
- Experience working in cross-functional teams with engineers, administrators, and end-users and lead discussion through critical thinking.
- Solid communication skills in English, both written and verbal.
- Existing understanding of publishing workflows.
- Experience in academic or scientific publishing operations.
Benefits
- 4 additional wellbeing days in addition to existing annual leave allowance
- Access to learning platforms and dedicated learning & development time
- A range of wellbeing initiatives, including free online yoga classes and an employee assistance plan
- Employees can dedicate three days each year to volunteer
- Additional benefits depending on your location (e.g. pension plan and private medical care)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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