Onsite Manager, Product Management – Maternity Cover

Posted 6 hours ago

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About the role

  • Manager of product management for online payments at Mastercard. Will support product strategy and enhance technical solutions in the European region.

Responsibilities

  • Contribute to product strategy evolution based on data analysis, market trends and market feedback
  • Support go to market planning and seek common vision of it by working with European market teams
  • Own product readiness activities, such as passing product review process and driving resolution of product implementation defects when necessary
  • Collaborate with multiple cross-functional teams to ensure their alignment with product plans, objectives, and delivery timelines
  • Lead the migration project from a legacy API to a new API for Europe region: Acting as the main point of contact for technical and project-related questions. Coordinating the migration pipeline. Managing progress tracking tools
  • Educate teams on using the tokenisation and authentication payment products, be a subject expert and an advocate of these solutions in the European Region
  • Review product performance, functionality and maintain and execute European product backlog intake process to drive continuous improvements and enhancements: o Collect feedback from markets and other teams and establish prioritization via regular calls o Present and justify new product features.
  • Track product backlog, releases and changes and make timely communication to all regional stakeholders
  • Lead Compliance program by establishing new cross-functional processes
  • Communicating product updates and operational alerts to regional teams to ensure timely awareness and alignment.
  • Engaging with customers to resolve technical issues, including bug fixes and guidance on best practices for API usage.

Requirements

  • Product management knowledge, with significant experience working on product and proposition launches in multiple markets
  • Good understanding of how payments work, deep understanding of ecommerce checkout landscape, competition, and leading alternative payment solutions
  • Keen interest in the changing payments landscape, new technologies with a focus on excellent customer experience
  • Experience in gathering and translating customer feedback into actions to advance products and go-to-market strategies
  • Ability to understand and follow closely technical specifications, data definitions, API design, fast learner
  • Strong communications and interpersonal skills with ability to abstract complex technical terms to all level of stakeholders
  • Ability to create great customer facing documentation
  • Ability to build strong relationship skills with internal stakeholders and external partners
  • Experience creating and delivering presentations and communications for various audiences
  • Detail oriented and able to keep cross-functional projects moving against deadlines
  • Entrepreneurial spirit that can bring new ideas and wants to make an impact
  • Advanced university degree required, preferred in business/finance/engineering/mathematics

Benefits

  • Abide by Mastercard’s security policies and practices
  • Ensure the confidentiality and integrity of the information being accessed
  • Report any suspected information security violation or breach
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Job title

Manager, Product Management – Maternity Cover

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Postgraduate Degree

Location requirements

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