Senior Product Designer at Front improving user experience for B2B customer operations platform. Involved in product development from ideation to final implementation and team collaboration.
Responsibilities
Design features that empower developers and administrators to integrate Front with third-party tools and build AI-powered automation—helping teams deliver exceptional customer service.
Execute on and evolve our design system by designing, refining, and documenting intuitive components that maintain consistency across the product.
Design product experiences across web, desktop, and mobile platforms.
Collaborate closely with Product Managers and Engineers in Santiago, San Francisco, and Paris to deliver impactful design solutions.
Champion users in product decisions during tradeoff, timeline, and experience discussions with cross-functional peers.
Communicate your design vision through high-fidelity mock-ups, documentation, and prototypes.
Help shape our design team's culture of constructive feedback and continuous learning.
Requirements
Demonstrated experience building and shipping world-class products across various platforms.
A portfolio showcasing excellent design craft (end-to-end design process, refined UX and UI skills, and holistic system thinking).
Experience working with and maintaining design systems with clean documentation.
Collaborative approach and belief that the best products are built through a partnership with Product, Design, and Engineering.
Low ego and eagerness to give and receive constructive feedback in a transparent environment.
Strong communication skills and ability to articulate your design rationale clearly.
Deep empathy for users and passion for solving their collaboration problems.
Strong English language proficiency in both verbal and written communication.
Experience with SaaS, B2B, or other complex technical systems is a plus.
Experience with AI products is a plus.
Benefits
Fully covered health insurance - medical, dental and vision
Generous paid time off
Mental health support with Workplace Options
Family planning support with Maven
Monthly Lifestyle Stipend to spend on fitness, health and wellness, and other activities
Monthly Teleworking Allowance to be used towards Wi-Fi, equipment, cell data, etc.
Wellness Days - Fronteers get an additional day off on months with no holidays
Winter Break - Our offices are closed from Christmas to New Year's Day!
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