Provide support to the Indirect Lending area of the Credit Union, handling loan processing and customer inquiries. Responsible for ensuring compliance with regulations and effective administrative support.
Responsibilities
Process incoming Indirect Auto loan packages
Complete Indirect/Pre-Funding checklist, generate, and distribute New Member documents/TISA
Fund Indirect loans and ensure proper imaging and handling of loan documents
Answer telephone inquiries for retail staff, prepare and deliver routine correspondence to members and dealers
Resolve assigned Synapsys service events
Process daily payment and monthly reserve settlement notifications to dealers
Provide administrative support to the Indirect Department
Requirements
One to three years of similar or related experience
High school education or GED
Skill and ability to use a keyboard, computer, calculator, fax machine, copier, and telephone
Skill and ability to read and understand financial statements, contracts, applications, computer printouts, manuals, and other related materials
Skill and ability to use Microsoft Word and Excel
Contact with persons beyond immediate associates regarding routine matters requiring some discussion
Ability to perform physical tasks such as sitting, handling controls, standing, walking, reaching, stropping, kneeling, and lifting up to 20 pounds
Benefits
Must comply with government regulations
Reasonable accommodations may be made for individuals with disabilities
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