Senior Business Immigration Analyst at Fragomen, fluent in Japanese, managing immigration cases and supporting clients with immigration processes while achieving productivity goals.
Responsibilities
Develop knowledge of the firm, various immigration case types and client processes.
Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries.
Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor.
Compile and summarize large quantities of data within case management systems for reporting to clients, managers, and team.
Understand and contribute to team and individual productivity goals.
Demonstrate flexibility and initiative.
Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.).
Requirements
Must be Fluent in Japanese
Bachelor’s degree, Associate’s degree, Paralegal certification OR experience in a customer facing or client service-oriented role
At least 2+ year of business immigration experience (i.e., paralegal)
The ability to prioritize, meet deadlines and escalate case issues to supervisor
Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines
Experience using various computer systems, including MS Word and Excel
Desire to contribute to positive work environment, effectively collaborate and promote teamwork
Benefits
401K
Paid time off
Job title
Senior Business Immigration Analyst, Fluent in Japanese
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