Director of Claims Operations overseeing Accident Benefits to drive growth and customer service at Intact. Collaborating with executives and managing team resources for effective delivery.
About the role
- Commercial Operations Manager optimizing inventory processes and elevating sales data quality at Foxway. Shaping long-term commercial success through KPI management and cross-functional collaboration.
Responsibilities
- Support commercial performance by tracking results, identifying improvement opportunities, and enhancing operational efficiency.
- Monitor and optimize inventory levels, support forecasting, and manage risks related to stock shortages or overstock.
- Conduct market and competitor analysis to provide insights that strengthen competitiveness and support decision-making.
- Improve sales data quality and reporting in collaboration with Pricing, IT and other departments.
- Coordinate cross-departmental processes to ensure smooth commercial execution and alignment.
- Monitor and report key KPIs (revenue, margin, efficiency) and drive continuous performance improvements.
- Enhance internal workflows and support standardization and operational excellence initiatives.
- Contribute to long-term commercial strategy, budgeting, and forecasting processes.
- Lead and develop the team, ensuring the right competencies and continuous growth.
Requirements
- Proven experience in Commercial Operations, Sales Operations, Business Analysis, or Commercial Planning roles.
- Solid understanding of commercial and sales operations processes, including pricing, margin, and profitability analysis.
- Experience with inventory monitoring and forecasting, with the ability to translate data into actionable insights.
- Strong analytical and problem-solving skills, combined with high attention to detail and a data quality mindset.
- Proficiency in Excel; experience with BI or reporting tools is considered an advantage.
- Ability to work effectively with multiple stakeholders and cross-functional teams, ensuring alignment and smooth execution.
- Strong communication and organizational skills, with the ability to prioritize and structure work efficiently.
- Demonstrated leadership skills and experience guiding or developing team members.
- Fluency in English, both written and spoken.
Benefits
- Competitive salary package, including a fixed monthly fee and an attractive bonus system.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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