Accounts Receivable Representative responsible for payment processing and account management for Viamericas. Collaborating with internal teams to maintain financial health and agency operations.
About the role
- Accounts Receivable Collections Specialist managing delinquent customer accounts for Fortive's Finance team. Aiming to increase cashflow while maintaining excellent customer relations.
Responsibilities
- As an ACCOUNTS RECEIVABLE COLLECTIONS SPECIALIST on our Finance team, you will be responsible for the research, resolution, and collection of delinquent customer accounts with a goal of maintaining a DSO within budget and increase cashflow.
- The role is also responsible for maintaining excellent customer relations and performing other duties as assigned to assist the overall Finance Department.
- Commercial collections requiring a high volume of incoming and outgoing customer contacts.
- Process a high volume of customer requests including but not limited to:
- Partner with customer service and/or sales to obtain payment and customer retention.
- Educate customers on keeping their accounts current and the consequences of delinquency.
- Analyze collection and A/R reports.
- Assist the Finance team with ad-hoc reports and special projects including audits.
- Identify process improvements.
- Other duties as assigned.
Requirements
- A minimum of 1-year previous commercial collections experience or associate degree
- Ability to utilize professional effective collection techniques and maintain good notes
- The successful candidate must have a strong “client service” mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals.
- Meticulous with strong organizational skills
- Intermediate skills in MS Office including Excel, Computerized Accounting, & Outlook
- Excellent critical thinking skills with the capability to analyze, prioritize, & multi-task
- Self-directed, initiative-taking individual with a personable demeanor working well with others
- Experience processing online credit card transactions is a plus
- Professional written and verbal communication techniques
- Ability to maintain professional, courteous, firm, & factual decorum with internal & external customers
Benefits
- We Are an Equal Opportunity Employer
- Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].
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