Insolvency Case Administrator at Cowgills, managing insolvency cases and supporting investigations. Join our dynamic and inclusive team in the heart of Bolton.
About the role
- Administer Microsoft Power Platform focusing on tenant governance and compliance. Collaborate with business stakeholders to enable citizen development safely and ensure platform performance.
Responsibilities
- Own and maintain tenant-wide settings and environment strategy for departments and citizens developed solutions within Power Apps, Power Automate, and Copilot Studio (Dev/Test/Prod, sandbox, and business-unit environments)
- Design, implement, and enforce DLP policies for connectors and data classifications; regularly review exceptions and mitigate risk.
- Configure Copilot Studio policies including data grounding sources, prompts, plugins/actions, responsible AI guardrails, content moderation, and logging
- Administer Copilot Studio including setting up environments, security, channels (Teams, Web, Direct Line), data sources and implementing safety guardrails.
- Oversee licensing & capacity (per-user, per-app, pay-as-you-go, Copilot Studio credits, Dataverse database/file/log capacity), and forecast needs.
- Design and Implement ALM strategy for managed and unmanaged environments using pipelines and deployment automation
- Define standards and templates (solution structure, naming conventions, environments, connectors, data models)
- Partner with security and compliance to implement security requirements, protect sensitive data, and configure DLP settings
- Enable citizen developers with guardrails, training, office hours, and standardized templates/components
- Develop and maintain documentation: platform runbooks, standards, FAQs, and onboarding materials.
- Run periodic environment/app reviews and action admin notifications
- Review environment inventory, app/flow inventories, usage and activity, solution health
- Monitor service health, performance, and limits; proactively resolve incidents and collaborate with Microsoft Support as needed.
Requirements
- 3-5 years of experience performing Power Platform tenant administration with certification or equivalent background
- Understanding of low code development using Power Apps, Power Automate flows, Dataverse, and Copilot Studio agents
- Knowledge of citizens development, ALM strategies, security/compliance, and platform/operations management
- Experience with scripting languages and full stack development using programming languages such as Power Shell, Python, and C#
- Experience using and automating services for Microsoft 365 and including Power BI, SharePoint, Exchange, Office Apps, Entra Identity, and Microsoft Azure
- Deep understanding of AI technology including Large Language Models (LLMs), data grounding and knowledge sources, orchestration, agentic automation, MCP services, and responsible AI guardrails
- Understanding of agile project management, good communication, and team collaboration
- Bachelor’s Degree in Computer Science or equivalent experience preferred
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
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