About the role

  • Program Manager within Ford's .com portfolio management team, responsible for project scope, capacity, and operational measurement. Utilizing project management and creative problem-solving skills to enhance customer experiences.

Responsibilities

  • Effectively present and communicate delivery plans, statuses, risks and key decisions within product teams and with Senior Management on a regular basis
  • Balance multiple projects to critical path, providing regular milestone updates and risk assessments to stakeholders and Senior Management
  • Assist in new process creation and roll-out
  • Provide guidance to product teams on agile ceremonies, best practices, and implementation
  • Help the product lead define and articulate project strategy and objectives, scope, and business requirements
  • Think creatively to make recommendations regarding execution strategies and potential solutions
  • Identify, research, analyze and manage risks and interdependencies within projects/systems/resources, and formulate plausible solutions and contingency plans in consultation with stakeholders and Senior Management
  • Starting right from project Discovery, document project scope, high-level solutions and business requirements, while working with IT resources, gather detailed requirements and define detailed implementation plans
  • Ensure all impacted partners are involved and effectively interact with agency/vendor/business partners. Communicate expectations, share information and hold partners accountable

Requirements

  • Bachelor’s degree or a combination of education and equivalent experience
  • 5 + years of project management experience working in a fast-paced, environment where priorities shift on a regular basis with duties that include:
  • Clear understanding of analytics implementation and process
  • Firm grasp of capacity-based planning
  • Demonstrable ability to complete projects according to outlined scope, budget and timeline
  • 3 + years of experience working in an agile development-based environment with decision-making and creative problem-solving skills
  • 4+ years of experience in project management specific to web development
  • 4+ years of experience managing creative execution
  • Master’s Degree (even better)
  • Agency experience highly preferred
  • Scrum Master or formal training in an agile delivery model
  • PMP certification
  • Ability to work both independently and multi-functionally to achieve desired results
  • Understanding of ecommerce standard processes.

Benefits

  • Immediate medical, dental, and prescription drug coverage
  • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
  • Vehicle discount program for employees and family members, and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
  • Paid time off and the option to purchase additional vacation time.

Job title

Program Manager

Job type

Experience level

Mid levelSenior

Salary

$72,480 - $162,120 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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