Program Manager within Ford's .com portfolio management team, responsible for project scope, capacity, and operational measurement. Utilizing project management and creative problem-solving skills to enhance customer experiences.
Responsibilities
Effectively present and communicate delivery plans, statuses, risks and key decisions within product teams and with Senior Management on a regular basis
Balance multiple projects to critical path, providing regular milestone updates and risk assessments to stakeholders and Senior Management
Assist in new process creation and roll-out
Provide guidance to product teams on agile ceremonies, best practices, and implementation
Help the product lead define and articulate project strategy and objectives, scope, and business requirements
Think creatively to make recommendations regarding execution strategies and potential solutions
Identify, research, analyze and manage risks and interdependencies within projects/systems/resources, and formulate plausible solutions and contingency plans in consultation with stakeholders and Senior Management
Starting right from project Discovery, document project scope, high-level solutions and business requirements, while working with IT resources, gather detailed requirements and define detailed implementation plans
Ensure all impacted partners are involved and effectively interact with agency/vendor/business partners. Communicate expectations, share information and hold partners accountable
Requirements
Bachelor’s degree or a combination of education and equivalent experience
5 + years of project management experience working in a fast-paced, environment where priorities shift on a regular basis with duties that include:
Clear understanding of analytics implementation and process
Firm grasp of capacity-based planning
Demonstrable ability to complete projects according to outlined scope, budget and timeline
3 + years of experience working in an agile development-based environment with decision-making and creative problem-solving skills
4+ years of experience in project management specific to web development
4+ years of experience managing creative execution
Master’s Degree (even better)
Agency experience highly preferred
Scrum Master or formal training in an agile delivery model
PMP certification
Ability to work both independently and multi-functionally to achieve desired results
Understanding of ecommerce standard processes.
Benefits
Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
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