Product Manager focusing on product development and customer experience for Macquarie Government. Collaborating with technical teams and managing product lifecycles to ensure superior service delivery.
About the role
- Senior Digital Product Owner at Foodstuffs leading innovative digital products and services for customer experiences. Collaborating with Product Managers and teams in a fast-paced agile environment.
Responsibilities
- Maximise the commercial business opportunities from our digital products and ensure that the delivery teams focus on creating product feature changes that deliver true ‘value add’ to our consumers and grow our business thorough customer loyalty and adoption.
- Work very closely with Product Managers, contributing to product design, discovery, product strategy, UX testing, and roadmap planning. Build a best-in-class omni-channel experience.
- Be responsible for the discovery, creation, and maintenance of product documentation where it adds value and provides traceability.
- Collaborate with Product Managers and other Product Owners to ensure any new products / features in development have no negative flow on effects to our core stack of products when released into production.
- Foster a culture of making decisions based on data. Use metrics that provide valuable insights to business decisions. Comfortable with OKR creation and tracking
- Lead the scrum team (or multiple teams) with the Delivery Manager to ensure their performance is at optimal level & that they are delivering to business objectives while continuing to meet the sprint goals.
- Work very closely with Scrum Masters and Delivery Leads to manage all user stories - plan, estimate, prioritise, kick off, and backlog refine.
- Liaise with wider Foodstuffs teams. e.g. UX / Analytics / Membership & Property/Marketing. Portfolio leads.
- Mentor other members in the team and help to introduce new frameworks and ways of working.
Requirements
- Proven strength in reporting performance and outcomes, including OKRs
- Skilled in product techniques to identify root problems and uncover value opportunities
- Experience in a range of facilitation techniques and adapting the technique to the situation.
- Experience in a range of planning techniques that enable the business to understand the size of work ahead on the roadmap, and which levers we can move to help deliver efficiently on time.
- Proficient in manipulating and understanding data and data structures, good knowledge of APIs and web/mobile development practices.
- Good understanding of web technologies.
- Experience with content management systems, web standards, HTML/CSS/scripting, SEM, SEO, Google Analytics, Multi-variant testing tools, digital performance tools and social media platforms.
Benefits
- Free carparking - we’ve got over 1,000 carparks including EV plugs
- Southern cross health insurance
- Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
- Flexible working options, a day off on your birthday, long service leave
- Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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