Executive Director managing operations at upscale senior living community in Fairfield, CA. Leading staff, ensuring compliance, and fostering resident satisfaction for exceptional living experiences.
About the role
- Commercial Director overseeing EMEA strategy for Foods Connected delivering customer value and driving revenue growth. Collaborating with teams to enhance product adoption and partnership strategies.
Responsibilities
- Define and execute the commercial strategy for Foods Connected’s product specialisms within the EMEA region.
- Develop frameworks for account growth, renewal optimization, and cross-sell/upsell opportunities tailored to regional market dynamics.
- Establish KPIs and reporting mechanisms to track account health, adoption rates, and revenue performance across EMEA.
- Oversee strategic account planning and ensure strong relationships with senior stakeholders in key EMEA customer accounts.
- Drive adoption of additional Foods Connected products by identifying regional customer needs and aligning solutions.
- Introduce scalable methodologies for account management, including regional playbooks and best practices.
Requirements
- Bachelor’s degree in Business, Technology, or related field.
- Demonstrated experience in account management, commercial strategy, or customer success within a B2B SaaS environment.
- Proven track record of driving revenue growth through renewals and upsell strategies in EMEA markets.
- Strong leadership experience managing multi-country teams and complex enterprise accounts.
- Desirable: Deep understanding of SaaS commercial models, account planning, and customer lifecycle management.
- Experience with CRM systems and data analytics for account health monitoring.
- Strong financial acumen and ability to develop pricing and growth strategies.
Benefits
- Competitive Base Salary
- Private Healthcare including Dental & Vision
- Generous Holiday Package - 25 Days + 10 Public Holidays
- Employee Wellness Program and Classes including Yoga & Circuit Training
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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