Indirect Tax Tech Transformation Lead at Fonoa enhancing customers' compliance strategies with innovative API solutions. Collaborating with stakeholders for successful product adoption and account growth.
Responsibilities
Ensure customers fully leverage Fonoa’s solutions to enhance their indirect tax strategies
Manage a diverse portfolio of accounts
Collaborate closely with customers and internal stakeholders to ensure product adoption, value realization, and successful renewals and expansion
Support joint sales initiatives with Fonoa and partners
Focus on customer onboarding, implementation project management, and the continuous adoption of Fonoa’s indirect tax solutions
Offer expert advice on Fonoa’s platform capabilities
Establish strong connections with key customer stakeholders and executive sponsors
Requirements
5+ years of related work experience in indirect tax process improvement or equivalent experience in business or industry
Previous experience or exposure to the tax process and operational assessments
Clear communication skills, capable of engaging both technical and non-technical stakeholders
Curiosity and an aptitude for continuously upleveling your product and technical skills, including for API-first products
A proven ability to build strong, collaborative relationships across various organisational levels, including with customer champions and C-suite executives
A creative and entrepreneurial mindset, with the ability to think innovatively and a drive to execute with quality and speed
An adaptable and poised mindset when facing new situations or ambiguity, viewing challenges as opportunities
Exceptional problem-solving skills, with the ability to distil complex issues into simple, understandable solutions
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