Senior Manager of Technical Program Management at Capital One driving complex programs in cloud operations resilience. Collaborating with cross - functional teams to deliver technological solutions with an innovative approach.
About the role
- Global Trade Compliance Program Manager leading trade compliance initiatives and global projects. Managing sanctions, export control processes, and stakeholder engagement in a hybrid work environment.
Responsibilities
- Lead development and execution of major international trade compliance programs, ensuring alignment with global objectives and operational adherence.
- Drive accountability for program success by initiating, tracking, and managing detailed project objectives, timelines, and deliverables.
- Recommend and implement process improvements to enhance efficiency, standardization, and simplification across trade compliance operations.
- Manage and coordinate global sanctions and export compliance processes, ensuring adherence to regulatory requirements.
- Monitor and analyze legal developments in international trade compliance, including sanctions, export controls, and customs regulations, and update internal guidance accordingly.
- Develop and maintain strong relationships with key stakeholders across the organization to achieve programmatic goals and foster collaboration.
- Lead monthly review meetings to present program results, identify improvement areas, and drive actionable plans for continuous enhancement.
- Maintain subject matter expertise in program management tools and contribute to system development initiatives supporting industrialization and global compliance standards.
Requirements
- Bachelor’s degree (or equivalent) in Business, Communications, or a related field.
- 3+ years of experience in program/project management.
- Proficiency with online workflow and organizational tools for tracking project status and deliverables, coupled with advanced Microsoft Office skills (Word, Excel, PowerPoint, Project).
- Strong leadership and management capabilities in dynamic, matrixed environments; proven ability to manage global project teams and drive organizational change through collaboration.
- Expertise in stakeholder engagement, including initiating and leading planning calls, analyzing data independently, and presenting findings in a clear, professional manner.
- Experience in developing training programs and communication materials, such as newsletters, one-pagers, and presentations.
- Ability to work independently under minimal supervision, demonstrating strategic decision-making, process improvement, and creative problem-solving in ambiguous situations.
- Excellent planning, communication, and interpersonal skills, with critical thinking, sound judgment, and a strong commitment to continuous learning in Trade Compliance and program management.
Benefits
- Hybrid schedule (in-office / remote work)
- Some international travel, as necessary visiting TFMC regional offices or locations for purposes of executing the Legal Operations and Compliance workload and strategy.
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