Site Reliability Engineer enhancing applications at fintech company FIS. Focus on automation, monitoring, and application resiliency with mainframe and modern technologies.
Responsibilities
Identify automation opportunities and implement tools and processes that streamline routine tasks, enable scalable infrastructure, and support seamless deployments.
Ensure the reliability, availability, and performance of applications and services. Develop and track new service level indicators to support SLO and SLA compliance.
Design and maintain monitoring and alerting solutions that improve visibility into infrastructure, application performance, and user experience.
Conduct capacity planning, performance tuning, and resource optimization in partnership with development and operations teams.
Create and maintain clear documentation and knowledge base articles to promote knowledge sharing.
Recommend and implement improvements to disaster recovery plans, backup strategies, and failover mechanisms.
Lead incident response as a subject matter expert, including identification, triage, resolution, and post-incident analysis.
Identify and drive improvements in reliability, performance, and efficiency through data and root cause analysis.
Participate in an oncall rotation to support critical production incidents.
Partner with development, QA, DevOps, and product teams to influence design and drive application resiliency improvements.
Continue your skill development progress through product training and technical training with Pluralsight across multiple technologies.
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