Onsite Support Administrator providing technical support for DISA operations and systems migration. Collaborating with users to resolve technical issues and enhance customer satisfaction.
About the role
- Senior Trust Administrator leading team in Middle Office functions at FIS. Responsible for client data reconciliation and structured finance account administration
Responsibilities
- The Middle Office Team is responsible for maintaining the books and records on behalf of collateral managers who have outsourced their middle office functions
- The Senior Trust Administrator leads the team in reconciling and maintaining client data, as well as reviewing monthly and quarterly reports
- Provide dedicated support to assigned Trust Account Manager(s) in the administration of structured finance accounts
- Maintain ongoing communication with financial partners and trust clients to ensure high levels of service and client satisfaction
- Investigate and resolve account discrepancies
- Reconcile cash flows, accounts, and data sets
- Perform fee-sharing calculations, including manual computations as needed
- Maintain accurate and organized account documentation for both current and historical reference
Requirements
- Bachelor’s degree in business administration, finance or related discipline, or equivalent combination of education, training, and work experience
- Typically, at least 3 years of financial services experience, preferably in asset management
- Demonstrated expertise in performing cash reconciliations with a strong track record of accuracy and attention to detail in handling financial transactions
- Advanced proficiency in Microsoft Excel (including VLOOKUP functions) and the broader Microsoft Office suite
- Proven ability to identify, investigate, and resolve financial discrepancies, with experience in mentoring and training team members
Benefits
- Competitive salary and benefits
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
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