Program Delivery Manager responsible for delivering products on time and budget at Fiserv. Leading cross-functional teams and managing client experiences to ensure success.
Responsibilities
Lead cross-functional teams to deliver products and programs.
Execute Digital Solutions initiatives using program management best practices.
Manage multiple concurrent projects to meet schedule and budget commitments.
Monitor, report, and drive improvement on financial and client experience metrics.
Align stakeholders (Product, Development, Client Account Management) and resolve risks/issues.
Requirements
6+ years of business and IT program/project management experience
4+ years of experience delivering products to clients
Proven track record of meeting financial targets and client experience metrics
Bachelor’s degree in business, operations, or a related field (or equivalent military experience)
3+ years of Financial Services industry experience (great to have)
PMP or equivalent project management certification (great to have)
Strong experience building and reporting program metrics and dashboards (great to have)
Benefits
Annual incentive opportunity that may be a mix of cash bonus and equity awards
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