Hybrid Program Delivery Manager – Professional Services

Posted last month

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About the role

  • Program Delivery Manager responsible for delivering products on time and budget at Fiserv. Leading cross-functional teams and managing client experiences to ensure success.

Responsibilities

  • Lead cross-functional teams to deliver products and programs.
  • Execute Digital Solutions initiatives using program management best practices.
  • Manage multiple concurrent projects to meet schedule and budget commitments.
  • Monitor, report, and drive improvement on financial and client experience metrics.
  • Align stakeholders (Product, Development, Client Account Management) and resolve risks/issues.

Requirements

  • 6+ years of business and IT program/project management experience
  • 4+ years of experience delivering products to clients
  • Proven track record of meeting financial targets and client experience metrics
  • Bachelor’s degree in business, operations, or a related field (or equivalent military experience)
  • 3+ years of Financial Services industry experience (great to have)
  • PMP or equivalent project management certification (great to have)
  • Strong experience building and reporting program metrics and dashboards (great to have)

Benefits

  • Annual incentive opportunity that may be a mix of cash bonus and equity awards

Job title

Program Delivery Manager – Professional Services

Job type

Experience level

Mid levelSenior

Salary

$100,000 - $165,600 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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