Content Manager at Liven creating courses and product articles to enhance user wellbeing and drive conversion. Proactively audits and improves existing content with data - driven recommendations.
About the role
- Associate Principal Content Manager managing securities industry qualification exams and leading expert committees at FINRA. Responsible for exam quality and content development in a hybrid work environment.
Responsibilities
- Manage Industry Exam Programs: Oversee the complete lifecycle of qualification exam question banks
- Lead Expert Committees: Facilitate content committee meetings with securities industry professionals
- Ensure Exam Quality: Apply psychometric principles and item statistics to evaluate test question performance
- Develop High-Quality Content: Edit and refine test items to meet rigorous FINRA/client style standards
- Maintain Content Outlines: Update and publish exam content outlines based on ongoing analysis
- Monitor Industry Evolution: Research and evaluate the impact of FINRA, SEC, and other regulatory rule changes
- Enhance Systems & Technology: Participate in developing system requirements and conducting user acceptance testing
- Serve as Exam Resource: Respond to exam-related inquiries from FINRA staff, member firms, candidates, and external stakeholders
- Contribute to Strategic Initiatives: Support special projects and department-wide initiatives
Requirements
- Bachelor's degree and 3 years of securities/financial industry and/or content development experience (or equivalent combination of education and work experience)
- Strong interpersonal abilities with excellent written and oral communication skills
- Proficiency with standard software applications
- Ability to work independently and produce high-quality deliverables with meticulous attention to detail
- Proven capability to manage complex projects, multiple priorities, and stakeholder expectations effectively
- Experience learning and using database systems (preferred)
- Project management expertise (preferred)
- Background in psychometrics, educational measurement, or testing industry standards (preferred)
- Advanced knowledge of securities products, regulations, and industry practices (preferred)
- Experience with content development, instructional design, or exam development (preferred)
Benefits
- Comprehensive health, dental and vision insurance
- 401(k) plan with company match
- Tuition reimbursement
- Commuter benefits
- Adoption assistance
- Backup family care
- Surrogacy benefits
- Employee assistance
- Wellness programs
- 15 days of paid time off
- 5 personal days
- 9 sick days
- 2 volunteer service days
- Paid military leave
- Paid jury duty leave
- Paid bereavement leave
- Paid election official leave
- 9 paid holidays
- Discretionary bonus in addition to base pay
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