Process Engineer III supporting downstream production for biopharmaceuticals at Just Evotec Biologic. Driving impactful projects and collaborating with multidisciplinary teams in a fast - paced environment.
About the role
- Field service engineer in the EP Team responding to customer service requests, diagnosing equipment issues. Working with heavy diesel and gas powered power generation equipment for major CAT dealer.
Responsibilities
- Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
- Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
- Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with information for the work required.
- Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.
- Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
- Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.
Requirements
- LDV driving licence
- Formally apprenticed trained (NVQ Level 3)
- Served as an engineer for a significant period in a relevant industry, i.e Electric Power, power generation, Marine
- Experience of a variety of Heavy Diesel and Gas powered power generation equipment essential
Benefits
- 25 days holiday (purchase up to 5 extra days holiday)
- Annual Bonus
- Annual Tool Allowance
- Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
- Access to company share scheme
- Up to 7% pension (matched by company)
- Refer a friend bonus
- Employee reward platform (retails discounts and other employee rewards)
- Life insurance
- Laptop and phone and van
- Industry leading CAT product training
- Overtime
- Enhanced maternity and paternity packages
- Family-friendly policies to support working parents
- Enhanced flexible working options
- Support from a team of 40+ Mental Health first aiders
- Employee wellbeing solutions
- The opportunity to work with your charity of choice
- Length of service & recognition awards
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