Hybrid Creative Operations Assistant

at Finisterre

• Job title: Creative Operations Assistant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £27,000 - £30,000 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, St Agnes, United Kingdom

About the role

• Creative Operations Assistant supporting the Creative team at Finisterre on a 6-month fixed-term contract. Involves project coordination, administrative support, and photoshoot logistics.

Responsibilities

• Provide day-to-day administrative support to the creative team, assisting with project requests, sourcing materials, and compiling archive content.
• Manage incoming briefs in the absence of the Creative Project Manager, helping keep projects on track and stakeholders informed of progress.
• Assist with monitoring project timelines, critical paths, and status updates.
• Support the smooth running of the studio by coordinating internal resources and ensuring team needs are met efficiently.
• Manage and organise creative assets across Digital Asset Management platforms, ensuring teams are notified when assets are ready for review, including inserting correct metadata information.
• Order samples, products, and other materials required for creative projects.
• Source and liaise with external talent, such as photographers and content creators, as and when needed for projects.
• Maintain clear and organised filing of all creative team work, ensuring both physical and digital folders are up-to-date and easy to access.
• Support end-to-end photoshoot logistics, including location scouting, booking travel, and sourcing accommodation for crew and talent.
• Prepare, track, and manage all shoot materials, props, samples, and equipment, ensuring everything is ready, returned, stored, and maintained appropriately.
• Assist on set when required with talent coordination, crew support, and resolving minor issues.
• Organise the hire of studios and additional production resources as required.
• Handle administrative tasks such as updating production schedules, coordinating model release forms, usage agreements, codes of conduct, and call sheets.
• Process post-shoot invoices, liaising with finance, and maintain budget and expense trackers.
• Ensure all necessary documentation for permits, customs, and production requirements is completed accurately.

Requirements

• Relevant aspiration and interest in being part of a multi-channel retail business.
• Willingness to work hard - creative productions often include long days in the outdoors - this should be where you thrive.
• A strong digital skillset - we work on Asana for all project management, and although no previous experience on this tool is necessary, you need to be a digital native who can learn quickly on new platforms.
• Must have a full UK driving license and the ability and willingness to drive a van (like a Sprinter) in Cornish lanes!
• A strong commitment to learning about the key skills, deliverables and challenges of an internal creative department, and to delivering continuous improvement
• Willingness to own and drive your personal development plan, and open to asking for and accepting feedback on performance
• Commitment to inclusivity and sustainability, and social and environmental sustainability
• Passion, energy and aspiration in line with Finisterre values, products, brand and customers
• Excellent interpersonal skills and ability to work in a team
• Thrives on positive change and able to manage self under pressure

Benefits

• 25 days holiday per year, plus up to 8 UK bank holidays (pro rata for pat time employees)
• Additional holidays for length of service
• Your birthday day off
• Up to 3 days of paid volunteering – we will support you in giving back to communities and causes
• A discretionary bonus scheme, based on company performance
• A pension scheme with Nest
• 60% product discount for personal and gift use
• 30% Friends and Family product discount
• Enhanced Family Leave policies to support you in growing your family
• Life assurance with access to an online wellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks
• Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities
• Regular company and team social events
• Various discounts from our B Corp community
• Access our online Learning Library and company-wide training sessions delivered by both internal and external trainers to support you in your ongoing development.
• An hour to spend in or by the sea every Tuesday followed by Sea Tuesday companywide meeting
• And so much more!