Hybrid Supply Chain Planner – Fixed Term

at Softcard (acquired by Google)

• Job title: Supply Chain Planner – Fixed Term
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: ERP
• Location requirements: Hybrid, Brisbane, Australia

About the role

• Supply Chain Planner responsible for managing inbound non-conformance and collaborating cross-functionally at GPC Asia Pacific. Ensuring timely resolution and optimal supply plans for supplier partners.

Responsibilities

• Manage the end-to-end process for Supply Chain for inbound non-conformance, including documentation, collaboration with suppliers, drive corrective actions, and ensure timely resolution based on defined priority level.
• Coordinate with internal departments such as Merch team, QA, Import Department, Procurement, EDI Team and DC to manage inbound issues and prevent recurrence.
• Facilitate cross-functional meetings to review non-conformance cases and drive corrective/preventive actions.
• Drive communication and training programs to raise awareness of NCI impacts on inventory and availability across relevant teams.
• Implement and maintain procedures related to inbound non-conformance management in collaboration with key stakeholders e.g. Decision tree for acceptance or return of non-conforming items.
• Ensure Inbound Non Conformance enquiries are resolved in a timely manner.
• Develop and maintain NCI reports and metrics to track performance and supplier quality compliance to reduce future NCI occurrences.
• Analyse non-conformance data to identify trends, root causes, and opportunities for process improvement.
• Regular review cycles (monthly) to assess progress on NCI reduction and process enhancements.
• Identification of recurring issues and root causes to prevent repeat occurrences.
• Additionally, monitor purchase forecasts, supply, availability, and other various elements of purchasing, planning and S&OP.

Requirements

• Experience in Supply Planning and/or Demand Planning roles
• Advanced skills in Microsoft Excel, and ideally exposure to Planning systems (JDA, Blue Yonder, Relex, Logility, SAP, etc…)
• Excellent verbal & written communication skills and the ability to communicate effectively at all levels
• Strong drive to meet business deadlines and display resilience in a fast-paced work environment
• Effective time management and capabilities to prioritise tasks
• Ability to develop trusted professional relationships with internal and external stakeholders
• Proactive problem-solving ability
• A curious mind, focusing on solutions supported by sound analytics
• Well-developed negotiation skills
• Big picture view, allowing you to see the ongoing flow on effects of actions and processes
• Having a customer centric mindset
• Extra plus, if you have been part of a planning tool or an ERP implementation

Benefits

• Staff discounts across the GPC Asia Pacific group of Companies
• Private health insurance discounts
• Flexible hours
• Hybrid, 3 days in the office 2 days WFH after training
• Employee assistance program
• Paid volunteer leave allowing you to give back to your chosen charity/community organisation