Hybrid Product Manager

Posted yesterday

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About the role

  • Product Manager at Findex, leading client-centric transformation and defining offerings around client needs and outcomes. Shape the product and service portfolio for better client experience.

Responsibilities

  • Lead the evolution from product-led thinking to client-centric service design
  • Define and shape products/services based on end-to-end client journeys and needs
  • Apply design thinking, CX, and UX principles to reimagine how we deliver value
  • Translate strategy into scalable, client-first product and service models
  • Partner with digital and technology teams to deliver AI-enabled and tech-driven experiences
  • Collaborate with Commercial Excellence (data, segmentation, revenue operations) and Go-To-Market teams
  • Build an enterprise-wide view of the product and service portfolio through a client lens
  • Deliver early wins that demonstrate the impact of a client-centric approach

Requirements

  • Proven experience shifting organisations from product-led to client-centric ways of working
  • Strong background in product management, CX, UX, or service design
  • Ability to define products/services around end-to-end client journeys
  • Experience operating in complex, multi-division organisations
  • Strong collaboration across business, commercial, and technology teams
  • Exposure to digital, data, or AI-enabled product environments
  • Financial services experience is beneficial, but not essential

Benefits

  • Lead a high-impact, enterprise-wide transformation with the opportunity to partner with teams spanning Business Performance, Accounting & Tax, Wealth, Audit & Advisory, and more.
  • Influence senior stakeholders and strategic direction
  • Build and scale a modern, client-centric product approach
  • Structured training and development opportunities

Job title

Product Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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