Hybrid Senior Business Analyst – Skills and Learning Platforms

Posted 2 hours ago

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About the role

  • Senior Business Analyst enhancing HR digital experience and modernizing learning ecosystem at Fidelity. Supporting platform improvement and collaborating within an Agile framework.

Responsibilities

  • Play a pivotal role in advancing Fidelity’s enterprise-wide cloud-based HR technologies
  • Focus on enhancing the digital experience for all associates while driving efficiency and modernizing the skills and learning ecosystem
  • Support and optimize Skills and Learning Platform(s)—including Skills-related configuration in Workday
  • Collaborate closely with business and technology partners to design solutions
  • Support ongoing operations and deliver enhancements within an Agile framework
  • Contribute to the implementation, maintenance, and continuous improvement of these platforms
  • Support implementations, document processes, conduct short-term research, resolve system issues, gather requirements, and test long-term fixes or configuration updates
  • Partner with integration teams to monitor, troubleshoot, and validate data feed changes between systems

Requirements

  • Bachelor’s degree or equivalent experience
  • 2–3 years of Business or Systems Analyst experience
  • 2+ years supporting or implementing HR systems (learning systems preferred)
  • Experience in learning roles preferred; HR experience a plus
  • Strong skills in requirements gathering, analysis, testing, and problem solving
  • High attention to detail and strong written communication
  • Ability to facilitate discussions and demonstrate product capabilities
  • Excellent interpersonal skills
  • Experience working in fast-paced, Agile environments
  • Ability to travel less than 10%
  • Strong analytical, technical, and problem‑solving capabilities
  • Highly organized with the ability to prioritize under tight deadlines
  • Detail‑oriented and accuracy‑focused
  • Ability to build strong relationships and influence outcomes
  • Self‑motivated and capable of working independently
  • Sound business judgment and the ability to maintain confidentiality
  • Commitment to producing high‑quality work

Benefits

  • Health insurance
  • 401(k) retirement plan
  • Paid time off
  • Professional development opportunities

Job title

Senior Business Analyst – Skills and Learning Platforms

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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