Intern assisting the cyber security team in crisis and incident response preparation. Supporting the development of resilience plans and collaborating on exercises and simulations.
About the role
- Director of Business Architecture at Fidelity driving Contact Center modernization initiatives and shaping strategic technology investments. Collaborating with cross-functional teams and leveraging extensive business architecture experience.
Responsibilities
- Owning projects end-to-end, from problem framing through final recommendations
- Developing insights and actionable recommendations grounded in data and stakeholder input
- Ensuring quality and accuracy of analyses, deliverables, and team outputs
- Leading collaboration with Architecture, Finance, Product, and Operations
- Managing dependencies, risks, and impediments
- Creating clear, executive-level communications that translate complex ideas into compelling recommendations
Requirements
- BA degree or equivalent work experience; MBA is a plus
- 10+ years of experience in business analysis, finance, business architecture, or transformation roles
- Proven ability to lead multi-month, complex strategic engagements end-to-end
- Senior-level communication skills, written and verbal
- Business Architecture & Strategy experience developing business capability models
- Strong background in top-down strategy development
- Demonstrated ownership mindset with a track record of delivering outcomes on high-stakes, cross-functional initiatives
Benefits
- Not providing immigration sponsorship for this position
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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