Commercial/Fixtures Project Manager supporting and managing customer projects across Chicago and Northern Illinois. Ensuring project completion on time and within budget while maintaining customer satisfaction.
Responsibilities
Manage commercial/fixtures projects from start to finish, ensuring they are completed on time and within budget
Serve as the primary point of contact for customers, establishing communication early and maintaining it throughout the project
Review purchase orders, project documentation, and customer requirements to ensure accuracy
Coordinate with sales teams to set up projects and verify project information
Prepare and communicate lead time expectations, identifying long‑lead and non‑stock items
Track and manage submittals, approvals, revisions, and all related documentation
Conduct project kickoff discussions with customers to confirm scope, materials, schedules, delivery requirements, and expectations
Recommend appropriate products and solutions based on customer needs and project requirements
Create and maintain project schedules, tracking release dates, delivery phases, and material requirements
Communicate with vendors to initiate orders and gather required documentation
Coordinate material procurement, order processing, and deliveries to meet project timelines
Monitor project progress, identify potential issues, and implement solutions to keep the project on schedule
Maintain organized project records and ensure accurate order entry and pricing
Provide regular status updates to customers and internal partners throughout the project
Ensure timely and accurate billing throughout the project
Build strong customer relationships by providing proactive communication and a smooth project experience through best‑in‑class customer service
Occasional job site or customer office visits may be required based on project needs; no regular travel required
Requirements
0 to 3 years of project management, project coordination, construction, or related experience
Little to no relevant industry experience required
Ability to learn project management tools, sales systems, and technical product information
Excellent communication and organizational skills, with strong attention to prioritization
Customer‑focused mindset and ability to build positive, professional relationships
Ability to manage multiple projects and adapt to shifting priorities in a fast‑paced environment
Strong proficiency with computers and software programs, including all Microsoft Office applications
Flexible, adaptable, and comfortable handling multiple urgent requests
Self‑starter with strong problem‑solving skills and the ability to work independently
Strong interpersonal skills and ability to communicate ideas clearly in both technical and user‑friendly terms
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