Senior Channel Manager responsible for recruiting, enabling, and growing business partners for BPOD latam. Achieve sales objectives while overseeing training initiatives and performance metrics in São Paulo.
About the role
- Delivery Manager leading complex, high-value implementations for financial institutions at Fenergo. Driving project governance and building client relationships in a fast-growing team.
Responsibilities
- Lead the end-to-end delivery of key client implementations or complex workstreams within a larger programme, ensuring a successful outcome that aligns with the client's business case.
- Own and manage the commercial and financial governance of your programme, including the Statement of Work (SOW), change control, budget, and forecasting.
- Build and maintain trusted relationships with senior client stakeholders, leading programme governance forums and ensuring clear, consistent communication on status, risks, and progress.
- Lead a dedicated, cross-functional delivery team—including technical, functional, and advisory experts—fostering a culture of collaboration and accountability to achieve programme goals.
- Apply Fenergo’s global delivery methodology with rigour and consistency, ensuring your implementation adheres to best practices and quality standards.
- Proactively manage all programme risks, issues, and dependencies, providing clear, data-driven reporting and transparently managing escalations.
- Contribute to the continuous improvement of our global delivery function by providing structured feedback and sharing learnings from your delivery engagements.
Requirements
- 6+ years of experience in programme management, with a proven track record of leading complex, multi-workstream SaaS implementations for enterprise clients, ideally in the financial services sector.
- Strong commercial acumen with direct, hands-on experience managing programme budgets, change requests, and the commercial components of a Statement of Work (SOW).
- Excellent client-facing and stakeholder management skills, with the ability to build strong relationships and lead governance discussions with senior client contacts.
- Deep expertise in modern delivery methodologies (e.g., Agile, Hybrid) and the ability to apply them effectively to ensure predictable delivery execution.
- Demonstrated ability to lead and motivate cross-functional teams in a matrixed environment to achieve a common goal.
- A formal project or programme management certification (e.g., PMP, PRINCE2, Agile).
- Nice to Have:
- Direct experience with Client Lifecycle Management (CLM), KYC, AML, or other financial crime compliance technology platforms.
- Experience delivering projects that involve significant data migration and complex systems integration.
- Experience working in a fast-paced, private equity-backed environment.
- If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We value people who are eager to learn and grow.
Benefits
- Healthcare cover with Canada Life
- Retirement savings plan
- Employee Assistance Programme
- Opportunity to earn an annual company bonus
- 20 days PTO
- 3 company closure days
- Extensive training programs, classroom and online, through ‘Fenergo University’
- Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more
- Buddy system for all new starters
- Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies.
- Defined training and role tracking to allow you see and assess your own career development and progress.
- Work From Home set-up allowance
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