Join Givaudan's Graduate Finance Trainee Program to gain hands - on learning in finance. Collaborate on diverse projects and develop essential skills for future finance leaders.
About the role
- Senior Analyst performing critical operational activities and supporting the FedNow Service's real-time payment system at the Federal Reserve. Ensuring customer success and operational efficiency through mentorship and collaboration across teams.
Responsibilities
- Develop deep expertise of the FedNow Service & stay up to date on all the latest releases and development
- Interview, develop, train, mentor and provide performance feedback for Analysts
- Laser focus on a world-class, end-to-end customer experience
- Facilitate high pressure troubleshooting calls for Production issues
- Need to be able to articulate complex technical concepts in a clear and accessible manner
- Fulfill all Service Requests escalated from Level 1 (L1) support
- Develop and maintain comprehensive documentation for knowledge and procedures
- Collaborate with cross-functional teams to assess functional needs, identify vulnerabilities, and recommend appropriate solutions
- Monitor customer success metrics and KPIs.
Requirements
- Bachelor’s degree with 5+ years relevant work experience; or 10+ years relevant work experience
- Experience working within 24*7 support operations for a large enterprise
- Strong analytical and problem-solving skills with demonstrated ability to quickly gather, analyze and synthesize information
- Initiative and innovation toward improving customer experience
- Organized and detail-oriented with a love for creating order out of chaos
- Motivated, energetic, adaptable with Intellectual curiosity paired with a high growth-mindset.
Benefits
- Federal Reserve has developed a new interbank 24x7x365 real-time gross settlement (RTGS) service with integrated clearing functionality, called the FedNow Service.
- The FNOC Sr. Analyst will perform critical operational activities including monitoring.
- Work with partner stakeholder teams to mitigate risks.
- Support participant onboarding and execute ongoing operational tasks for the FedNow Service.
- Provide expert guidance and technical support to clients and internal teams on all FedNow-related issues.
- Develop deep expertise of the FedNow Service & stay up to date on all the latest releases and development.
- Interview, develop, train, mentor and provide performance feedback for Analysts.
- Facilitate high-pressure troubleshooting calls for Production issues.
- Fulfill all Service Requests escalated from Level 1 (L1) support.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Financial Consulting Supervisor overseeing fund administration for private equity clients. Preparing financial statements and managing client relationships with diverse professional support.
Business Partner Finance & Controlling role at KWS Group. Transform financial data into actionable insights and support local management in Turkey.
Working Student position in Financial Management & Treasury team at KWS Berlin. Gain hands - on experience in financial operations and support global payment processing.
Junior Tax professional supporting compliance for clients in financial and insurance sectors in Madrid. Involvement in tax advisory and management of various tax obligations and risks.
Intern providing project support in Finance & Procurement Strategy Transformation at KPMG. Collaborating on client presentations, internal documentation, and benchmarks within a digital disruption context.
Director of FP&A at QVC Group responsible for financial planning and analysis. Leading a small finance team and delivering insights for senior leadership with retail focus.
Enterprise Sales Manager at Hubble Financial accelerating Early Payment Solutions adoption in Singapore. Leading business development initiatives with large corporations and their suppliers.
Senior Analyst performing critical operational tasks for the FedNow Service at the Federal Reserve. Collaborating with stakeholders and driving operational efficiency in payments systems.
Financial Solutions Advisor at Bank of America providing tailored financial solutions to clients. Driving financial growth through strategic client engagements and comprehensive service offerings.