Senior Strategy Manager leading market expansion and partner ecosystems in global health solutions. Navigating strategic market intelligence and ecosystem building for TELUS Health.
FA
Hybrid Consumer Insights & Strategy Lead – Part-Time
Posted 5 months ago
About the role
- Consumer Insights Lead utilizing analytics and a team of analysts to enhance consumer data insights at the FCA. Overseeing dashboards and social media listening tools to generate actionable insights for financial services.
Responsibilities
- Guide the delivery and enhancement of the departments business dashboards, supporting directorates such as Supervision, Authorisations and strategic programmes
- Oversee the FCA’s social media listening tool and vendor relationship, ensuring it is used effectively to generate actionable insights
- Act as the Data Steward for consumer and social media data, managing contracts, ensuring compliant and responsible usage and upholding FCA governance standards
- Drive innovation through SOCMINT, designing new analytical products, coordinating communications initiatives, and expanding the reach of consumer insight across the organisation
- Support, mentor and develop a team of Senior Analysts, fostering professional growth through coaching, training and career development opportunities
- Operate in a dynamic, fast-paced environment, translating complex data into clear insights, engaging stakeholders across the organisation and contributing to continuous improvement and innovation within the Digital Intelligence Solutions department
Requirements
- Prior experience working with analytics or insights from consumer, social, or market sources, including prior exposure to SOCMINT and vendor tools
- Hands on experience using dashboards and visualisation tools (e.g., Tableau) to present insights clearly to business users
- Experience in managing a team, including coaching, training and mentoring analysts to develop their skills
- Excellent time and task-management skills, able to deliver high-quality outputs under tight deadlines in a fast-paced, dynamic environment
- Strong stakeholder management and communication skills, able to engage senior members, build trust and translate insights into actionable recommendations
- Curious and proactive mindset, continuously seeking opportunities to learn, upskill and innovate within the team and wider organisation
- Adaptable and flexible, capable of managing multiple priorities across different projects and business areas while maintaining focus on results
Benefits
- 25 days annual leave per year pro rata, plus bank holidays
- Hybrid model with up to 60% remote work
- Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
- Private healthcare with Bupa, income protection and 24/7 Employee Assistance
- 35 hours of paid volunteering annually
- A flexible benefits scheme designed around your lifestyle
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