Sales Enablement Trainer dedicated to driving agent recruitment and onboarding initiatives at Paysafe. Collaborating across the Global Sales organization and designing impactful training programs.
Responsibilities
Develop and execute training programs specifically tailored for SMB sales strategies and agent recruitment.
Create onboarding frameworks for large volumes of new agents, ensuring rapid ramp-up and consistent performance.
Collaborate with Product, Operations, and HR to design comprehensive training plans, including materials, tutorials, and digital learning resources.
Research and recommend platforms for delivering scalable training content.
Access and curate content across Paysafe to support sales enablement initiatives.
Deliver engaging training sessions (virtual and in-person) for agents and internal teams.
Conduct needs assessments through surveys, interviews, and performance data.
Track training effectiveness and adjust strategies based on feedback and metrics.
Maintain a centralized repository of training materials.
Coordinate enrollment, schedules, and logistics for training programs.
Partner with external vendors for instructional technology when needed.
Support additional enablement projects as assigned.
Requirements
Bachelor’s degree or education or a related field such as Business or Communication, required or experience in lieu of degree.
Minimum 2 years’ previous experience as a trainer, corporate training specialist, or related position, required.
Minimum 2 years’ experience in the payments industry, preferred
Certification from talent and training associations is a plus.
Experience designing training curriculum, strategies, and initiatives.
Proficient computer skills, including Microsoft Office Suite and instructional software.
Experience with technologies and best practices for instructional manuals and teaching platforms.
Strong project management skills with the ability to supervise multiple projects.
Excellent verbal and written communication skills; confident public speaker.
Organized and able to create multiple timelines, budgets, and schedules.
Able to multitask, prioritize, and manage time efficiently.
Encouraging to team and staff; able to mentor and lead when needed.
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