Hybrid Sales Enablement Trainer

at Paysafe

• Job title: Sales Enablement Trainer
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Jacksonville, United States

About the role

• Sales Enablement Trainer dedicated to driving agent recruitment and onboarding initiatives at Paysafe. Collaborating across the Global Sales organization and designing impactful training programs.

Responsibilities

• Develop and execute training programs specifically tailored for SMB sales strategies and agent recruitment.
• Create onboarding frameworks for large volumes of new agents, ensuring rapid ramp-up and consistent performance.
• Collaborate with Product, Operations, and HR to design comprehensive training plans, including materials, tutorials, and digital learning resources.
• Research and recommend platforms for delivering scalable training content.
• Access and curate content across Paysafe to support sales enablement initiatives.
• Deliver engaging training sessions (virtual and in-person) for agents and internal teams.
• Conduct needs assessments through surveys, interviews, and performance data.
• Track training effectiveness and adjust strategies based on feedback and metrics.
• Maintain a centralized repository of training materials.
• Coordinate enrollment, schedules, and logistics for training programs.
• Partner with external vendors for instructional technology when needed.
• Support additional enablement projects as assigned.

Requirements

• Bachelor’s degree or education or a related field such as Business or Communication, required or experience in lieu of degree.
• Minimum 2 years’ previous experience as a trainer, corporate training specialist, or related position, required.
• Minimum 2 years’ experience in the payments industry, preferred
• Certification from talent and training associations is a plus.
• Experience designing training curriculum, strategies, and initiatives.
• Proficient computer skills, including Microsoft Office Suite and instructional software.
• Experience with technologies and best practices for instructional manuals and teaching platforms.
• Strong project management skills with the ability to supervise multiple projects.
• Excellent verbal and written communication skills; confident public speaker.
• Organized and able to create multiple timelines, budgets, and schedules.
• Able to multitask, prioritize, and manage time efficiently.
• Encouraging to team and staff; able to mentor and lead when needed.

Benefits

• Equal Employment Opportunity