Provider Relations Account Executive at ILS managing relationships with healthcare providers. Enhancing member access and satisfaction while fostering strategic partnerships to optimize service delivery.
About the role
- Inbound Sales Consultant promoting Farmers insurance products to prospective customers. Consulting and providing exceptional customer service in a hybrid role in Kansas City.
Responsibilities
- Respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers
- Consult with customers to understand their needs, and sell those products which best fit the customer’s needs
- Make outbound calls to optimize sales potential
- Provide exceptional customer service and build strong relationships while educating customers regarding coverages and costs so that the customer can select the most appropriate option
- Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
- Navigate multiple computer systems while seamlessly interacting with the customer
Requirements
- Minimum 1 year of experience in a sales environment
- Proven ability to meet quotas, metrics and goals
- A drive to work in a fast-paced, high energy environment
- Desire for a long-term career within the insurance industry
- Proven ability to take initiative, solve problems, and prioritize tasks
- Direct sales skills and the aptitude to influence customers and close the sale
- Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
- Must be eligible to obtain resident/non-resident property and casualty license in all required states
Benefits
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
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