Hybrid Automotive Claims Manager, Accident Concierge

Posted 3 weeks ago

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About the role

  • Kfz-Schadenmanager coordinating claims and ensuring smooth workflows for accident victims at Legal-Tech company. Collaborating with clients and various stakeholders to uphold their rights effectively.

Responsibilities

  • You coordinate a smooth process for accident victims: from initial damage intake to the successful enforcement of all claims
  • You communicate in writing and by phone with clients, insurers, partners and authorities
  • You enforce all claims of our fairforce clients using modern Legal‑Tech tools
  • You organize and arrange appraisers, rental cars and other network partners
  • You support our clients with empathy and a solution‑oriented approach in a stressful, exceptional situation

Requirements

  • At least 2 years of experience handling vehicle accident claims (proof required)
  • Confident use of a laptop and common software solutions
  • Strong communication skills and enjoyment of teamwork — working alone in private offices bores you
  • Customer‑oriented, structured and solution‑focused way of working
  • At least 1 year of experience in client/customer advising (desirable)
  • Excellent communication skills and ability to work in a team

Benefits

  • Competitive compensation with attractive bonus payments on top
  • 28 days vacation + training/education days
  • Company pension scheme
  • Capital‑forming benefits (employer savings contributions)
  • Tax‑free fringe benefit of €50 per month
  • High‑performance company laptop
  • Childcare subsidy / kindergarten allowance
  • Company bike (JobRad) / public transport ticket (Jobticket)
  • Premium gym membership
  • Your workplace in a green setting with views of the Karl‑Heine Canal
  • Equipped with a professional kitchen, roof terrace, garden, private boat dock + canoe available for free use
  • Flexible workspace setup with ergonomic chairs and height‑adjustable desks, state‑of‑the‑art computers, monitors and accessories
  • Excellent transport connections (S‑bahn, tram, bus, bike parking)
  • Shopping and a variety of restaurants within walking distance
  • A team that supports and values one another
  • Easy schedule planning, flexitime between 08:00 and 20:00
  • Simple and fair time tracking with practical credit options
  • Your weekends stay free — office hours Monday to Friday
  • Home office / remote work option
  • Company events (talks, barbecues, cooking, boating, movie nights, Christmas and summer parties…)
  • Free drinks (coffee/tea/water)
  • Team pizza on Wednesdays
  • Subsidized training and development opportunities tailored to your interests
  • Exciting career progression opportunities in a growing company for your perfect start: clear onboarding plan including introductions to all departments and a personal mentor for practical implementation

Job title

Automotive Claims Manager, Accident Concierge

Job type

Experience level

JuniorMid level

Salary

€37,200 - €60,000 per year

Degree requirement

High School Diploma

Location requirements

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